CAREERS 

For general job inquiries, please email Shauna Samson, Director of Human Resources, ssamson@healthtech.com.

GRAPHIC DESIGNER 

CUSTOMER SERVICE & ONSITE REGISTRATION ADMINISTRATOR 

MEETING PLANNER ASSISTANT 



GRAPHIC DESIGNER

We are seeking a GRAPHIC DESIGNER who will work closely with the Design Director to develop compelling integrated print & web campaigns from concept to completion, consisting of identity, brochure, promotional, advertising and environmental design. 

Our ideal Graphic Designer candidates will possess the following:

  • 1 to 3 years of print and web design and production experience
  • Outstanding design and typography skills. Illustration skills a plus
  • Excellent knowledge of Adobe CS6 software
  • Comfort working in a very fast-paced environment under tight deadlines
  • Ability to attend to several projects simultaneously
  • Willingness to take design direction and work in a collaborative environment

Please email cover letter with salary requirements, résumé and links to your website/portfolio (or pdf examples) to:

Tom Norton
Design Director
tnorton@healthtech.com 




CUSTOMER SERVICE & ONSITE REGISTRATION ADMINISTRATOR

Responsibilities 

  • Respond to incoming calls, emails and faxes, and provide information to customers and staff
  • Take event registrations and payment information, process event passes and refunds, send confirmation letters, and generate invoices for customers
  • Proofread and Edit Registration Data
  • Follow up with registrants of cancelled events
  • Travel to large events and run registration onsite, including processing registrations, addressing attendee questions, and training and overseeing temp registration staff
  • Coordinate before and during the event with our registration service provider

 

Required Skills and Expertise 

  • Bachelor's degree or equivalent preferred
  • At least 3 years of customer service experience, preferably for an event company.  Experience should include extensive phone communication and troubleshooting with customers, processing complex orders and taking payment.
  • Ability and willingness to travel to local and national events, up to 13 trips per year, and work long hours onsite
  • Excellent internal and external customer service skills; poise and professionalism
  • Proficiency in MS Office and use of a database
  • Strong verbal and written communication skills
  • Well-developed organizational skills

To apply, please email your resume, cover letter, and salary history/requirements to:

Pamela Gerardi
Director of Customer Service
pgerardi@healthtech.com 




MEETING PLANNER ASSISTANT

Are you looking to join a growing company, be part of a high-performance team and bring your energy and passion to create an awesome customer experience? This job may be for you! Cambridge Healthtech Institute (CHI), a biotechnology conference producing company, is seeking an extremely organized and detail-oriented Meeting Planner Assistant. You’ll work closely with a team of top-notch Meeting Planners to deliver conferences from conception to execution while enjoying some travel along the way.

What will you be doing?

  • Document and execute logistics for all required on-site services (food and beverage, audio-visual, registration, meeting room assignments, transportation, exhibit services, special events)
  • Coordinate hotel rooming lists, shipping and equipment schedules, and assist with on-site document preparation
  • Create standard operating procedures (SOPs) to benefit company productivity
  • Manage inventory and logistics
  • Track events to budget and troubleshoot billing inquiries
  • Handle on-site registration check-ins
  • Frequent domestic travel is required

What do you need for this position?

  • Degree in hospitality or related discipline, and/or at least 2 years of experience in the hospitality/meeting planning industry
  • Excellent customer service skills, poise and professionalism
  • Be highly proficient in Microsoft Word and Excel
  • Strong written and verbal communication skills
  • Ability to balance multiple conferences while meeting deadlines with a focus on quality

What’s in it for you?

  • Exceptional work environment and company culture
  • Fantastic growth and networking opportunities
  • Build lasting relationships both internally and externally with clientele
  • Work with a fun, committed and passionate meeting planning team!

To apply, please email your resume, cover letter, and salary history/requirements to meetingplanner@healthtech.com.